Shipping Policy:
Processing Time:
Orders are typically processed within 1-2 business days after payment is confirmed.
Shipping Methods:
We offer standard shipping options. Shipping times may vary based on the destination.
Shipping Costs:
Shipping costs are calculated at checkout based on the weight and dimensions of the products and the shipping destination.
Free Shipping:
Enjoy free standard shipping on orders over a specified amount (if applicable). This offer is automatically applied at checkout.
Shipping Confirmation:
Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to track your package's journey.
International Shipping:
We currently offer international shipping. International shipping costs and delivery times vary by location.
Customs and Duties:
Customers are responsible for any customs and import duties that may apply. We cannot control or predict these charges, and they are the sole responsibility of the buyer.
Refund Policy:
30-Day Return Policy:
If you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving your order for a full refund, minus shipping costs.
Return Process:
To initiate a return, please contact our customer service team with your order number and details of the item(s) you wish to return. We will provide you with instructions on how to return the product.
Condition of Returned Items:
Returned items must be in their original condition, unused, and in the original packaging.
Refund Processing Time:
Once we receive your returned item(s), we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Return Shipping Costs:
Customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective product.
Exchanges:
If you received a damaged or defective item, we will gladly exchange it for a new one. Please contact our customer service team to arrange an exchange.